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SBG is complies with the requirements outlined in ISO 9001:2015. This standard sets out the criteria for a quality management system. It can be used by any organization, large or small, regardless of its field of activity.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the publication Quality Management Principles. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Get an overview of ISO 9001 in this PowerPoint presentation.
If you want to know more about the latest revision of ISO 9001:2015 see this revision page.